Refund Policy
1. Introduction
At JT Wheel Refurbishment, we strive to provide high-quality services. If you are not satisfied with the results, we offer a fair and transparent refund policy, outlined below.
2. Eligibility for Refunds
Refunds may be considered in the following cases:
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If the service was not completed as agreed.
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If the wrong service was provided due to an error on our part.
Refunds will not be granted for:
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General wear and tear after service completion.
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Damage caused by accidents, improper use, or external factors beyond our control.
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Changes of mind after the service has been completed.
3. Requesting a Refund
To request a refund, please contact us within 14 days of service completion. You will need to provide:
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Your booking details.
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A description of the issue.
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Photographic evidence if applicable.
We will review your request and respond within a reasonable timeframe.
4. Refund Process
If a refund is approved, it will be issued using the original payment method. Processing times may vary depending on the payment provider.
5. Alternative Resolutions
In some cases, we may offer a rework or partial refund instead of a full refund, depending on the nature of the issue.
6. Contact Information
For refund inquiries, please contact us.
By using our services, you acknowledge and agree to this Refund Policy.